Terms & Conditions

Welcome to ARD AL KAYAN TRADING L.L.C.
These Terms and Conditions outline the rules and regulations for using our website and purchasing our products or services.

By accessing our website, placing an order, or dealing with us in any way, you accept these Terms and Conditions.
If you do not agree, please discontinue using our website.

1. Company Information

ARD AL KAYAN TRADING L.L.C
Dubai, United Arab Emirates

2. Use of Website

By using this website, you agree to:

Use it only for lawful purposes
Not engage in activities that may harm the website
Not attempt to gain unauthorized access to any part of the site

We may restrict or terminate access if misuse is detected.

3. Products & Services

We provide industrial machinery, tools, equipment, and trading-related services.
All product descriptions and pricing are subject to change without notice.

We reserve the right to:

Modify or discontinue products
Update specifications
Change pricing

We strive to keep product information accurate, but errors may occur.

4. Orders & Payments

By placing an order, you agree that:

The information you provide is accurate
You are authorized to make the purchase
You will pay the full amount due

Accepted payment methods include bank transfers, cash, or methods displayed on the website.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

5. Pricing & Availability

Prices, availability, and special offers may change at any time.

We are not responsible for:

Typographical errors
Incorrect pricing
Mislisted product details

If an item is incorrectly priced, we may cancel the order and notify you.

6. Delivery & Shipping

Delivery timelines depend on:

Product availability
Shipping location
Courier partner

We are not responsible for delays caused by third-party logistics, customs, or unforeseen events.

7. Returns & Refunds

We accept returns only if agreed in advance and subject to inspection.

Refunds are applicable when:

The product is defective
The wrong item was delivered
The product is unused and in original packaging

Certain items (custom-made machinery, special orders) are not refundable.

Shipping/handling charges are non-refundable unless the error was from our side.

8. Warranty

Our machinery may come with a manufacturer warranty depending on the model.

Warranty does not cover:

Misuse
Negligence
Unauthorized repairs
Electrical damage
Wear and tear parts

Full warranty details will be shared at the time of purchase.

9. Intellectual Property

All website content—text, images, logos, and graphics—is the property of ARD AL KAYAN TRADING L.L.C.

You may not:

Copy
Reproduce
Sell
Modify
Distribute

website content without written permission.

10. Limitation of Liability

ARD AL KAYAN TRADING L.L.C is not liable for:

Losses due to misuse of products
Business interruptions
Third-party damages
Any indirect, incidental, or consequential damages

Use of our products is at your own risk.

11. Third-Party Links

Our website may contain links to external sites.

We are not responsible for:

Their content
Their security
Their policies

Accessing such sites is at your own risk.

12. Privacy

Your personal information is protected and handled according to our Privacy Policy.

13. Changes to Terms

We may update these Terms & Conditions at any time.

Changes become effective immediately upon posting on this page.

Office Contacts

We envision a global textile industry that protects
and restores the environment and enhances lives.